Shipments will be made via UPS, FedEx, Standard US Mail, Motor Freight or Ocean Freight,

as appropriate. If special routing is desired, please give clear instructions. We will not ship via US mail, except at the specific request of the customer or when no other alternative exists.

Return and exchange privileges are granted only upon written request and only on saleable merchandise within 5 days from the date of receipt. Please submit requests to our customer service department and provide invoice number, date, and itemized list of materials. After receipt of the information, our instructions will follow. A 15% handling and restocking charge will be assessed where Martin/F. Weber Co. is not at fault. The handling charge will be increased if goods are not in saleable condition.

Orders totaling less than $25 net are subject to a service charge of $10.

We welcome the privilege of opening new accounts for established firms. When opening

your account, the initial order should be accompanied by reference to a satisfactory listing in Dun and Bradstreet, or:

(A) Three (3) commercial references, preferably names and concerns with which you have been doing business on an open account basis.

(B) Name, address, account information and contact of your bank.

All merchandise is sold Freight on Board (FOB) from our Philadelphia plant. Orders are shipped freight collect, except as follows:

Accounts classified as Dealers where an order for shipment to a single destination exceeds $300 net and freight is prepaid (within the continental United States).

Accounts classified as Distributors, where an order for shipment to a single destination exceeds $2,500 net, export-exworks.

Visa, Master Charge, American Express or with approved credit – 1% - 10, net 30 days.

We maintain an export department which will give prompt and careful attention to inquiries

and orders from foreign countries and handle outbound export shipments.

Merchandise is carefully packed by experienced packers using specially designed cartons to protect goods in transit so they may arrive to you safely. We are not responsible for damages incurred by the carrier. We ask that you promptly address claims of this nature with the carrier directly. The title to all goods transfers to the buyer when the shipment is accepted by signature in the custody of the transportation representative. Damaged or missing merchandise should be paid for by the customer in the regular manner as responsibility does not rest with us, but with the carrier. We will gladly assist our customers with freight claims by furnishing necessary documentation as needed to recoup losses. Transportation companies have limited liability for losses and damage; shipments exceeding this limited amount should be fully insured. All US Mail shipments are insured by us at standard rates and insurance charges are added to your invoice. CLAIMS FOR SHORTAGES OR ERRORS IN SHIPMENTS MUST BE MADE TO US WITHIN 5 DAYS OF RECEIPT OF GOODS.